The Police Department Records Division is staffed by six records specialists, one property and evidence specialist, one court liaison officer, and one supervisor. The division is managed by the Support Services Division Manager.
The Records Division is responsible for the processing and management of all Police Department records such as crime and accident reports, warrants, traffic citations, and parking citations.
The Records Division provides assistance to the public at the front lobby information desk which is open to the public Monday - Friday.
Beginning Monday, January 20, the Records Division Business Hours have changed to:
Monday - Thursday 9:00 am - 4:00 pm
Friday 9:00 am - 1:00 pm
If you have a correctable violation and wish to have the citation signed off, any California Police Officer can sign off the citation. Proof of insurance can only be signed off by the court. San Jose Traffic Court will accept a photocopy of your current insurance card as proof of correction.
The Campbell Police Department will sign-off citations Monday through Friday, between noon and 1:00 PM.
There is no fee for this service if you are a Campbell resident OR the citation was issued by the Campbell Police Department. There will be a $15 fee if you are a non-Campbell resident AND the ticket was issued by another agency.
If your vehicle is not drivable and is located in the City of Campbell, you may make an appointment for a citation sign-off by calling our Traffic Unit at (408) 866-2177.
Parking tickets can be paid online at www.pticket.com, over the phone at 1-800-525-8553 or by mail: enclose your check or money order payable to the City of Campbell, Office of Parking Violations, P.O. Box 11113, San Jose, CA 95103-1113. To avoid a late fee, payment must be postmarked within 21 days of citation issue date. Please write the citation number on the check or money order.
If your vehicle has been stored or impounded by the Campbell Police Department, you must obtain a vehicle release prior to retrieving your vehicle at the tow yard.
You will be required to pay a fee to obtain a vehicle release. The tow company is also permitted to charge a fee for towing services and vehicle storage.
For more information, please call the Police Department business office at 408-866-2721. Please have your vehicle license number or vehicle identification (VIN) available for quicker service.
If live or work in Campbell and you are interested in a ride-a-long, please come in and fill out a Ride-A-Long Application. After a brief records check, you will be scheduled for a ride-a-long with a Campbell Police Officer. For further information, please call the police business line at (408) 866-2721.